Shipping and Delivery Policy

At studymaterialwalah.com, we use third-party delivery companies to ensure that your orders are delivered to you in a timely and efficient manner. We deliver all over India, and our delivery charges are calculated based on the weight of the package and the delivery location.

Delivery Timeframe

  1. Our delivery time frame is 5-7 business days from the date of placing the order. However, delivery time may vary depending on your location.
  2. In case of any unforeseen circumstances such as weather, strikes, or other natural calamities, delivery time may be delayed. We will keep you informed of any such delays via email.
  3. Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to check the status of your order.

Shipping Charges

  1. Shipping charges are calculated based on the weight of the package and the delivery location.
  2. We offer free shipping on orders above INR 999.
  3. Shipping charges for orders below INR 999 will be added to the final amount at the time of checkout.

Delivery Process

  1. Once your order is confirmed, we will send you an email with the estimated delivery date.
  2. Our delivery partners will make two attempts to deliver your package. If you are unavailable at the time of delivery, they will leave a delivery note with instructions on how to collect your package.
  3. If the delivery partner is unable to deliver the package after two attempts, the package will be returned to us. In such cases, we will cancel the order and initiate a refund.
  4. If you have any specific delivery instructions, please mention them in the order notes during checkout.

Please note that delivery times may vary depending on your location and the availability of the product. If you have any questions or concerns about our shipping and delivery policy, please contact us at contact@kotacart.com.